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Privacy Policy

Privacy Policy

Effective Date: January 1, 2014
Last Updated: July 27, 2025

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Introduction

Christa Abbott Executive Function Coaching LLC ("we," "our," or "us") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (www.christaabbott.com) or use our executive function coaching services.

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Information We Collect

Personal Information

We collect the following types of personal information:

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From Parents/Guardians:

  • Name and contact information (email address, phone number)

  • Student's name and grade level

  • Billing and payment information

  • Communication preferences

 

From Students:

  • Name and contact information when communicating directly

  • Session-related information and progress notes

  • Communications via email, text, or video calls

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Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, operating system, IP address)

  • Website usage data (pages visited, time spent, click patterns)

  • Cookies and similar tracking technologies

  • Analytics data through Google Analytics and Wix Analytics

  • TWIPLA is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.

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Marketing and Advertising Data

We may collect information through:

  • Online advertising platforms (Google Ads, social media advertising)

  • Marketing tracking pixels and conversion tracking

  • Website cookies for personalized advertising

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How We Use Your Information

We use collected information for the following purposes:

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Service Delivery

  • Scheduling and managing coaching sessions

  • Providing executive function coaching services

  • Maintaining session notes and progress records

  • Communicating with parents/guardians and students

  • Processing payments and managing billing

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Business Operations

  • Improving our services and website functionality

  • Analyzing website traffic and user behavior

  • Marketing our services to potential clients

  • Complying with legal obligations

  • Protecting against fraud and ensuring security

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Communication

  • Sending appointment confirmations and reminders

  • Providing updates about services or policies

  • Responding to inquiries and support requests

  • Sharing educational resources and tips

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Information Sharing and Disclosure

We may share your information in the following circumstances:

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With Your Consent

  • Sharing information with teachers, school counselors, therapists, or other professionals when explicitly authorized by parents/guardians

  • Any other sharing specifically requested and consented to by families

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Service Providers

We work with trusted third-party service providers who assist with:

  • Website hosting and maintenance (Wix)

  • Payment processing (Wix Payments)

  • Analytics and website optimization (Google Analytics)

  • Cloud storage and data backup services

  • Email and communication services

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Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests

  • Protect the rights, property, or safety of our business, clients, or others

  • Investigate potential violations of our terms of service

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Business Transfers

In the event of a merger, acquisition, or sale of our business, client information may be transferred as part of the transaction.

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Data Storage and Security

Storage Locations

We store information:

  • In secure cloud-based systems

  • In encrypted local files with appropriate security measures

  • Through our website platform (Wix) with their security protections

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Security Measures

We implement reasonable security measures including:

  • Encryption of sensitive data in transit and at rest

  • Regular security updates and monitoring

  • Limited access to personal information on a need-to-know basis

  • Secure password practices and authentication protocols

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Data Retention

  • We retain client information and session notes indefinitely to maintain continuity of care and track long-term progress

  • Website analytics data is retained according to our analytics providers' standard retention periods

  • Payment information is retained as required for tax and business record purposes

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies for:

  • Essential website functionality

  • Analytics and performance monitoring

  • Personalized advertising and marketing

  • User experience optimization

 

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

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Your Rights and Choices

Access and Updates

You have the right to:

  • Access the personal information we have about you

  • Request corrections to inaccurate information

  • Update your contact preferences

  • Request a copy of your data

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Data Deletion

You may request deletion of your personal information, subject to:

  • Our legitimate business interests in maintaining session continuity

  • Legal requirements for record retention

  • Practical considerations for ongoing or future services

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Marketing Communications

You can opt out of marketing communications at any time by:

  • Following unsubscribe links in emails

  • Contacting us directly

  • Updating your communication preferences

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Cookie Controls

You can manage cookie preferences through your browser settings or by contacting us about specific tracking concerns.

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Children's Privacy

Our services are designed for middle and high school students (typically ages 11-18). We comply with applicable children's privacy laws, including COPPA where relevant. We:

  • Obtain parental consent before collecting information from minors

  • Limit data collection to what is necessary for our services

  • Provide parents with access to their child's information

  • Allow parents to request deletion of their child's data

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Session Recording

  • Individual coaching sessions are generally not recorded unless specifically requested by parents/guardians

  • Group workshops may be recorded for educational purposes with advance notice

  • Any recordings are stored securely and used only for agreed-upon purposes

  • Participants will be notified before any session recording begins

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Service Locations

Our privacy practices apply to all service delivery methods:

  • Virtual sessions (our primary service model)

  • Potential future in-person sessions at various locations including our office, client homes, libraries, or other agreed-upon locations

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Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

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Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website

  • Sending email notifications to active clients

  • Updating the "Last Updated" date at the top of this policy

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Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Christa Abbott Education LLC
Email: christa@christaabbott.com
Website: www.christaabbott.com

For specific privacy requests (access, correction, deletion), please email us with "Privacy Request" in the subject line and include your name and the nature of your request.

This Privacy Policy is governed by the laws of the Commonwealth of Virginia and applicable federal regulations.

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