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Terms of Service

Terms of Service

Effective Date: January 1, 2014
Last Updated: July 27, 2025

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Introduction

These Terms of Service ("Terms") govern your use of the website www.christaabbott.com and the executive function coaching services provided by Christa Abbott Executive Function Coaching LLC ("Company," "we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

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About Our Services

Christa Abbott Education LLC provides educational coaching services designed to help middle and high school students develop organization skills, time management, and effective study strategies. Our services include:

  • Individual executive function coaching sessions

  • Group workshops and programs

  • Educational resources and materials

  • Free consultations

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Eligibility and Parental Consent

Age Requirements

Our services are designed for middle and high school students (typically grades 6-12).

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Parental Involvement

  • Parents or legal guardians must book and authorize all services for minors

  • Parents/guardians are responsible for all payments and legal obligations

  • We may communicate directly with students as part of our coaching services, with parental knowledge and consent

  • Parents/guardians have the right to access information about their child's sessions at any time

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Service Delivery

Virtual Sessions

  • Our primary service model is virtual coaching via video conferencing

  • Students must have access to reliable internet and appropriate technology

  • We use secure, professional video conferencing platforms

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In-Person Services

  • We may offer in-person services in the future at various locations including:

    • Our office location

    • Client homes (with appropriate safety protocols)

    • Public locations such as libraries

    • Other mutually agreed-upon locations

  • Safety protocols and location-specific terms will be provided when in-person services become available

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Free Consultations

We offer complimentary consultation sessions to help families determine if our services are appropriate for their needs.

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Booking and Scheduling

Booking Process

  • All sessions must be booked through our website scheduling system or via electronic communication

  • Parents/guardians are responsible for booking all appointments

  • Confirmation emails will be sent for all scheduled sessions

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Session Preparation

  • Students should be in a quiet, distraction-free environment

  • Necessary materials should be available (planner, assignments, devices as needed)

  • Students should be prepared to actively participate in sessions

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Payment Terms

Payment Processing

  • All payments on this website are processed securely through our website via Wix Payments

  • Payment is required at the time of booking unless other arrangements have been made

  • We accept major credit cards and other payment methods available through our platform

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Pricing

  • Current pricing is available on our website and may be updated periodically

  • Price changes will not affect sessions already booked and paid for

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Billing Information

  • Accurate billing information must be provided

  • You are responsible for keeping payment information current

  • Failed payments may result in session cancellation

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Cancellation and Refund Policy

Individual Sessions

  • 24-hour cancellation policy: Sessions must be cancelled at least 24 hours in advance to avoid charges

  • Cancellations made less than 24 hours before the scheduled session will be charged the full session fee

  • Emergency circumstances will be considered on a case-by-case basis

  • Refunds for prepaid sessions will be processed according to our cancellation timeline

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Workshops and Group Programs

  • Non-refundable: Workshop fees are non-refundable once payment is processed

  • Rescheduling: Workshops can be rescheduled to a future date with at least 48 hours notice

  • If we cancel a workshop, full refunds will be provided

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No-Shows

  • Failure to attend a scheduled session without proper cancellation will result in full charges

  • Repeated no-shows may result in termination of services

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Session Recording Policy

Individual Sessions

  • Individual coaching sessions are generally not recorded

  • Recording may occur only with explicit written consent from parents/guardians

  • Any recordings will be used solely for the agreed-upon purposes

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Workshops and Group Sessions

  • Group workshops may be recorded for educational and training purposes

  • Participants will be notified in advance of any recording

  • Recorded sessions may be used for internal training or future educational materials

  • Participants who do not consent to recording may request alternative arrangements

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Communication Guidelines

Professional Boundaries

  • All communications will maintain appropriate professional boundaries

  • We communicate with students directly as part of our coaching relationship, with parental awareness

  • Communication methods include email, video calls, and occasional text messages

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Response Times

  • We aim to respond to non-urgent communications within 24-48 hours during business days

  • Urgent matters should be clearly marked and may require phone contact

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Emergency Situations

  • Our services are educational coaching, not crisis intervention

  • In case of emergency situations, families should contact appropriate emergency services

  • We are not equipped to handle mental health crises or emergencies

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Scope of Services and Limitations

Educational Nature

  • Our services are educational coaching focused on executive function skills

  • We do not provide therapy, counseling, or medical services

  • We do not diagnose learning disabilities or other conditions

  • We may suggest other professional resources when appropriate

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Academic Integrity

  • We support ethical academic practices and responsible use of AI tools

  • Students are expected to follow their school's academic integrity policies

  • We provide guidance on organization and study skills, not completion of assignments

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Collaboration with Other Professionals

  • With parental consent, we may share relevant information with teachers, school counselors, therapists, or other professionals involved in the student's education

  • We encourage open communication between all members of a student's support team

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Intellectual Property

Our Materials

  • All coaching materials, resources, and content provided by us remain our intellectual property

  • Clients may use materials for personal educational purposes only

  • Materials may not be shared, distributed, or used commercially without permission

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Client Materials

  • We respect the privacy and ownership of student work and materials

  • Session notes and progress records are maintained for educational continuity

  • We do not claim ownership of student assignments or personal materials

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Technology and Platform Use

Website Terms

  • Our website is provided for informational purposes and service booking

  • Users must not misuse our website or attempt to disrupt its functionality

  • We reserve the right to restrict access for inappropriate use

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Third-Party Platforms

  • We use third-party services (Wix, video conferencing, etc.) that have their own terms of service

  • Users are also bound by the terms of these platforms when using our services

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Privacy and Data Protection

Data Collection and Use

  • Our privacy practices are detailed in our Privacy Policy

  • We collect only information necessary to provide our services

  • Client information is kept confidential except as described in our Privacy Policy

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Information Sharing

  • We may share information with other professionals only with explicit parental consent

  • We comply with all applicable privacy laws and regulations

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Limitation of Liability

Service Limitations

  • Our services are provided "as is" without warranties of specific outcomes

  • We cannot guarantee specific academic improvements or results

  • Success depends on student engagement, family support, and individual circumstances

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Liability Limits

  • Our liability is limited to the amount paid for services

  • We are not liable for indirect, consequential, or punitive damages

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Termination

Client Termination

  • Clients may terminate services at any time with appropriate notice

  • Prepaid sessions will be refunded according to our cancellation policy

  • Final sessions should include appropriate closure and resource sharing

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Company Termination

  • We reserve the right to terminate services for:

    • Non-payment of fees

    • Violation of these terms

    • Inappropriate behavior by clients or family members

    • Safety concerns

  • We will provide reasonable notice when possible and assist with transition to other resources

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Dispute Resolution

Communication First

  • We encourage open communication to resolve any concerns or disputes

  • Most issues can be resolved through direct discussion

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Governing Law

  • These Terms are governed by the laws of the Commonwealth of Virginia

  • Any legal disputes will be resolved in the courts of Virginia

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Limitation Period

  • Any claims must be brought within one year of the event giving rise to the claim

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Updates to Terms

Notification of Changes

  • We may update these Terms periodically

  • Significant changes will be communicated via email and website posting

  • Continued use of services after changes constitutes acceptance of new terms

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Effective Date

  • Updated terms become effective on the date specified

  • Current clients will be notified of any changes that materially affect their services

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Contact Information

For questions about these Terms of Service, please contact us:

Christa Abbott Education LLC
Email: christa@christaabbott.com
Website: www.christaabbott.com

For specific concerns about services or billing, please include relevant details and your preferred method of response.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Company Information:
Christa Abbott Education LLC
Commonwealth of Virginia

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